Controls at organization scale

Enterprise

The Enterprise tier adds the controls large organizations actually get blocked on: identity, data governance, isolation, and contractual guarantees. The API surface is identical — these are platform-level controls, not API forks.

Identity and access

  • SAML / OIDC SSO with enforced session policies
  • SCIM provisioning — joiners, movers, leavers sync from your IdP
  • Role-based access: owner, admin, developer, auditor (read-only, audit log included)
  • Per-project key policies — mandatory expiry, scope ceilings, IP allowlists

Data governance

  • Region pinning per project (US, EU, IN at launch) with no cross-region replication
  • Configurable retention windows for traces and files, down to 24 hours
  • Customer-managed encryption keys (CMEK) via your KMS
  • Zero training on customer data — contractual, not just policy
  • Export-everything APIs: graph, traces, audit log, on demand

Isolation and scale

Enterprise projects run on dedicated compute pools — no shared GPU residency with other tenants — with custom rate limits and reserved deep-run concurrency. Self-hosting (see /docs/self-hosting) is the further step when even dedicated pools are not enough.

Support and guarantees

itemcommitment
Uptime SLA99.95% monthly on the API, with service credits
Support24/7 with a named engineer; 1-hour P1 response
ComplianceSOC 2 Type II and ISO 27001 reports under NDA; DPA and SCCs standard
RoadmapQuarterly review with the product team