Retail & E-commerce
The regulatory reality
Consumer data protection (GDPR, CCPA and successors) plus PCI boundaries around payment data set the rails; we keep cardholder data out of scope entirely.
[ 01 ]The opportunity
Retail margins live and die on operational tempo: catalog accuracy, support volume, supplier coordination. The context is fragmented — PIM, helpdesk, supplier emails, returns data — and the staff doing the stitching are the most expensive part of the loop. A runtime that holds product, policy, and order context in one graph turns support and catalog ops from headcount problems into review problems.
[ 02 ]Workflows
Catalog hygiene
Detect and draft fixes for inconsistent product data across channels — specs, imagery references, pricing drift — with sources cited.
Order-aware support
Resolve the high-volume tier of support with order history and current returns policy loaded per ticket, escalating only genuine exceptions.
Supplier follow-through
Track PO confirmations, delay notices, and open commitments across supplier threads, drafting the chasers before stockouts happen.
[ 03 ]Compliance posture